Authorized Support
Official Defy service centre support in Harare.
Defy Zimbabwe Service & Support
Reliable appliance repairs, servicing, and genuine spare parts in Harare.
Get help with Defy fridges, stoves, washing machines, dishwashers, and more — whether your appliance is in warranty or out of warranty.
- In-warranty & out-of-warranty repairs
- Genuine spare parts support
- Appliance servicing by trained technicians
Service Centre Details
Address
19 George Ave, Harare, Zimbabwe
Hours
Mon–Thu: 08:00 – 16:30
Fri: 08:00 – 15:00
Sat & Sun: Closed
Genuine Parts
Help with spare parts for supported Defy appliances.
Warranty Assistance
Repairs for appliances in and out of warranty.
Walk-In Friendly
Easy contact, clear hours, and service centred around real help.
What they handle
Service that feels straight to the point.
Built around what people actually need when an appliance stops working — clear support, quick direction, and the right service path.
Repairs
Appliance repairs for supported Defy products, including both in-warranty and out-of-warranty jobs.
Servicing
Routine appliance servicing to help maintain performance and reduce avoidable issues.
Spare Parts
Genuine spare parts support for customers who need replacements for supported appliances.
Warranty Support
Help for qualifying appliances still under warranty, with service guidance from the centre.
Appliance categories
Support across the appliances people actually use every day.
01
Refrigeration
Fridges, freezers, and related cooling appliance support.
02
Cooking
Stoves, ovens, hobs, and cooking appliance servicing and repairs.
03
Laundry
Washing machines and laundry appliance support when performance drops.
04
Dishwashers
Service and repair support for dishwasher-related issues and parts.
05
Small Appliances
Selected support for smaller kitchen and home-use appliances.
06
Accessories & Parts
Replacement support for compatible parts and accessory needs.
How it works
Simple steps. No clutter.
The whole point is making it easy for someone to move from “something broke” to “I know where to go.”
Call or visit
Use the contact numbers or come through to the service centre in Harare.
Explain the issue
Share the appliance problem and whether it may still be under warranty.
Get the right help
Repairs, spare parts, or servicing — based on what your appliance needs.
What people are saying
Real customer feedback.
A mix of praise and honest experience — kept real, because trust matters more than fluff.
“Ample parking, clean and spacious, great service and many products to view, friendly staff, ready access to load any goods.”
Douglas Roos
“Great service and assistance by staff there. Guy at reception was most helpful and so was Laison in service department.”
Omar Mahomed
“Convenient; genuine spares for Defy products are available.”
Tay Ma
“Friendly staff. Fast and efficient services.”
Tambirai Helena Gumbo
“Quick response. Great service.”
Tony Devlin
“Impressive Customer Services.”
Lamiel BK Phiri
Contact & visit
Need service help?
Reach out directly or visit the service centre during working hours.
Address
19 George Ave, Harare, Zimbabwe
Hours
Mon–Thu: 08:00 – 16:30
Fri: 08:00 – 15:00
Sat & Sun: Closed
Service Centre Location
19 George Ave
19 George Ave, Harare, Zimbabwe